Formfile’s training and ongoing support ensure that you are able to get the most out of your Records Management solution.

Our training ensures you and your personnel gain a full understanding of your Records Management system. Our qualified Formfile Consultants help you to use your corporate knowledge to the greatest effect.

Formfile training covers three facets of our integrated solutions:

1. Records Management
2. Indexing and Classification
3. FileCM, Redmap or Docsbox software solutions

Support

Formfile designs Records Management systems to move with you into the future, to grow and change in accordance with the needs of your organisation.

That's why we offer ongoing support. Our resources are available to support you in all your requirements, be they in software, indexing and classification, training or staffing.

Your Formfile Records Management solution is the basis for a long and productive partnership!

It's easy to learn...

Formfile offers a service providing full-day training workshops in Knowledge Management.

The courses are aimed at teaching you how to deal with a wide range of media such as paper, disc, CD and voice, and how to:

• store them
• name them
• allow information to be more accessible

Our workshop covers the following topics:

• The Knowledge Management Process
• Design conversion requirements
• Design indexing and classification systems
• Space requirements
• Destruction of records
• Archival procedures

At $300 for a full-day workshop, it will be the best training dollar spent this year! If you would like to know more about our Training Seminars, or would like to register, send us an email today.

Knowledge Management Workshops.

There is a huge interest in how best to use knowledge to facilitate organisational objectives. The key to good knowledge management is to know where information resides, how you can access it, then how best to use it to your competitive advantage.

To help with your organisational objectives Formfile offers Knowledge Management Workshops. These examine the process of good information management and cover the following key concepts:

• Tacit and Explicit Knowledge
• The Knowledge Audit
• Implementing Knowledge Strategy
• The Impact of Technology - Now and in the Future

These knowledge management workshops consist of analysing case studies and encourage interactive involvement with participants. On completion of the workshop participants receive concise resource materials to take back and apply to their organisations.

Tacit Knowledge

Ever wondered about information that is implied or understood, not documented? How this could be harnessed to give you the competitive edge? Tacit knowledge can now be captured using the latest technology, our workshop will show you how to leverage all this tacit knowledge.

How to File

Filing is one skill definitely not taught in school! Yet there is a right and a wrong way to file. Filing, or records management, is a science and Formfile’s full day course will teach you the "life cycle" of records concept.

The course covers:

• Indexing and Classification
• Paper and Electronic Records
• Archives and Destruction

We offer easy-to-learn skills that can be used in your business immediately. We have based our course on information supplied by 4000 of our clients who evaluated the "Do's and Don'ts" of filing - our solutions have been tried and tested in a broad range of office environments.

Specialised Courses

Formfile can design a training course for your specific needs, whether it be knowledge management, records management or software training, Formfile have the qualified trainers and expertise.

Such courses can be conducted at our fully-equipped training centre or at your premises.

Software Training

Formfile support training for FileCM, Redmap and Docsbox records and document management software packages. To maximise your return on investment in these systems it is essential that staff have professional training. Training covers all features, including records creation and maintenance, electronic document management, administration and archives.

Our training will give your staff the confidence to administer and access your information systems using the best software available. All software training is tailored towards the user, teaching how to set up 'concept agents' which become 'searching spiders' within your 'knowledge universe'. This training will enable you to have complete mastery over your information network.